REMOTE ADMINISTRATIVE ASSISTANT: Remote Rotational Opportunity

NMS, a company dedicated to providing top-tier benefits and a supportive work environment, is seeking a detail-oriented and organized Remote Camp Administrative Assistant for a Remote Rotational position.

If you have strong administrative skills, excellent customer service abilities, and thrive in a fast-paced environment, this is a great opportunity to join a growing team!

The Remote Camp Administrative Assistant provides a variety of administrative duties needed to coordinate remote office space usage. This position provides backup support for billeting and travel for individuals from various companies, organizations, and/or departments.

Responsibilities

• Perform day-to-day services/tasks needed for billeting and travel in a remote setting.
• Provide front desk support to assist visitors and new camp residents with Camp Safety Orientation, room keys, baggage tags, etc.
• Monitor various camp alarms and contact the appropriate response team in a timely manner.
• Prepare and submit routine billeting documentation, general correspondence, and various other reports.
• Efficiently and accurately manage travel arrangements for approximately 30 personnel and others as needed.
• Demonstrate exceptional proficiency with complex scheduling and rotational shifts.
• Manage a large number of public contacts each day with little or no supervision.
• Communicate effectively and professionally with senior management, contractors, clients, residents, and other employees.
• Accurately utilize complex software applications with high attention to detail.
• Understand, evaluate, and communicate software issues.
• Perform necessary research for troubleshooting, tracking, and resolving issues.
• Maintain various tracking spreadsheets through accurate and timely data entry.
• Process weekly payroll by coordinating with Supervisors and Managers to ensure correct information is recorded and submitted to meet established deadlines.
• Submit personnel change forms and maintain electronic employee files.
• Assist with payroll, accounts payable, and other business-related tasks as assigned.

Qualifications

• High School Diploma or GED equivalent.
• At least three (3) years of directly related office experience.
• Basic knowledge of accounting functions to include ADP Payroll and Deltek Costpoint.
• Remote Site experience preferred.
• Excellent customer service skills.
• Ability to operate in a climate of confidentiality requiring professionalism and discretion.
• Ability to effectively operate general office equipment, PC’s, and type at least 45 words per minute.
• Must have intermediate experience working with Microsoft Word and Excel.
• Reliable and dependable attendance in a remote setting.
• Must pass all pre-employment contract requirements which may include but are not limited to: background check and UA drug test.
• Must be able to live in dormitory-style settings and meet cleanliness requirements of the remote camp.
• Must meet and adhere to all safety guidelines and regulations set forth by the company and client.
• Contract requires employees to read, write, speak, and understand English.

Benefits

NMS offers top-tier benefits that improve your life!

• Medical
• Dental/Vision
• Flexible Spending Account (FSA)
• Fully remote opportunity.
• 401(k)
• Insurance
• Employee Assistance Program
• Rapid Pay

Benefits eligibility may vary based on employee classification and contract. Rotational employees are not eligible for PTO because you get a lot of time off on your off-rotation!

About NMS

NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law.

Working Conditions and Physical Requirements

• Weather: Indoors and Outdoors, frequently exposed to outdoor/Arctic weather conditions.
• Noise level: Moderate to Loud.
• Description of environment: Environment will vary based on the facility assigned to.
• Physical requirements: Employee is required to lift and/or move up to 50 lbs. Frequently to constantly required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.
• Travel: Must be able to travel by plane and/or bus to remote camps.

Physical Requirements

• Ability to lift 25 lbs. from floor to knuckle
• Ability to lift 25 lbs. from floor to waist
• Ability to carry 25 lbs. with two hands for a minimum distance of 50 feet
• Ability to functionally squat x 5, self-paced but continuous.
• Ability to kneel on one knee and stand. Return to kneel on the opposite knee. Repeat alternate kneeling sequence self-paced but continuous.
• Ability to climb up and down 12 steps self-paced.
• Ability to climb up and down 12 steps while carrying 25 lbs. in one hand and using the other hand to grasp a railing for safety, self-paced.

NMS Core Values

• Safety guides our behavior.
• Honesty and integrity govern our activities.
• Commitments made will be fulfilled.
• All individuals are treated with dignity and respect.
• The environment will be protected and sustained.

Overview of this role in the current market

Administrative assistant roles are essential in any industry, and those with experience in remote settings and specific software like ADP Payroll and Deltek Costpoint are particularly valuable. In locations like Alaska, where this role is based, experience with logistics, travel arrangements, and camp settings is a plus.

Tips for acing the interview

Showcase your administrative skills

Highlight your experience in performing a variety of administrative duties, such as data entry, record keeping, scheduling, and report preparation. Provide specific examples of how you’ve organized information, managed multiple tasks, and ensured efficient office operations.

Demonstrate your customer service skills

Emphasize your ability to provide excellent customer service in both in-person and remote settings. Share examples of how you’ve handled inquiries, resolved issues, and maintained a professional and courteous demeanor.

Highlight your technical skills

Showcase your proficiency in Microsoft Word and Excel, as well as any experience with other software applications, such as ADP Payroll and Deltek Costpoint. Discuss your ability to learn new software quickly and troubleshoot technical issues.

Emphasize your communication skills

Demonstrate your ability to communicate effectively, both verbally and in writing. Share examples of how you’ve communicated with various stakeholders, including senior management, clients, and colleagues. Highlight your attention to detail and ability to follow instructions.

Showcase your ability to work remotely

Discuss your experience working in a remote setting and how you’ve maintained productivity, communication, and collaboration. Emphasize your self-motivation, time management skills, and ability to work independently.

Prepare for questions about physical requirements

Be prepared to answer questions about your ability to meet the physical requirements of the job, such as lifting, carrying, and climbing. If you have any concerns or limitations, be open and honest with the interviewer.

Frequently asked questions about this selection process

What is the work schedule for this position?

The work schedule is Remote Rotational. Specific schedules and rotational details will be discussed during the interview process.

Where is this position located?

This is a Remote Rotational position, but for pre-employment testing, Anchorage or Fairbanks will be considered the point of hire (with the exception of drug testing, which will be conducted near the candidate’s place of residence).

What are the travel requirements for this position?

Employees must be able to travel by plane and/or bus to remote camps. Employees are responsible for all expenses related to reporting to point of hire (Anchorage, AK or Fairbanks, AK) for scheduled trips paid for by the company for remote locations.

What is the company’s approach to safety?

Safety guides our behavior. NMS adheres to all safety guidelines and regulations set forth by the company and client.

How can I request an accommodation for the application process?

If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at recruiting@nana.com or 1-800-478-2000.

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