WORK FROM HOME CUSTOMER SERVICE REPRESENTATIVE: Sagility LLC is hiring for a fully remote home office role!

By F5 Remote Jobs Last updated Aug 17, 2025 15

🏢 Company: Sagility LLC

📍 Location: Remote

💼 Type: Full Time

🏠 Work Model: 100% Remote

🌍 Global Opportunity: Work from anywhere in the world

📋 Job Description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.Job title:Work From Home Customer Service RepresentativeJob Description:Elevate Your Career with SagilitySagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients.Why Join Us? Become Part of a Team That S.O.A.R!S – Spark CuriosityO – One Team, One DirectionA – Action for ResultsR – Right by Right PurposeWe are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate human connection that makes our service exceptional.Qualified candidates must reside or have a commutable distance to El Paso. Your interview and training will be held on-site at 1340 Adabel, El Paso, TX 79936.Benefits You Will Enjoy:Competitive pay: $14.00/hour.Performance-based incentives.Paid training onsite.Comprehensive health coverage (available after 90 days).Employee wellness and engagement programs.Career advancement opportunities-90% of our leaders started as Customer Service Representatives.Your Role:Handle incoming calls promptly and professionally.Research and provide effective resolutions to customer inquiries.Accurately document call details.Communicate empathetically and diplomatically with clear, professional articulation.Meet team goals for quality and customer satisfaction daily.What You Bring to the Table:Commitment to excellence and a positive attitude.Strong communication and interpersonal skills.Comfort in a fast-paced, team-oriented environment.Proficiency in navigating computer applications.Desire to exceed customer expectations and grow professionally.Previous healthcare experience is a plus.At least 1 year of experience in a call center environment.Job Requirements:Must be 18 years or older.High School Diploma or equivalent.Minimum of 1 year at a single job, preferably in customer service.Reliable attendance, with no absences in the first 90 days.Typing at least 25 WPM.Hardwired internet connection with minimum speeds of 5 Mbps upload and 10 Mbps download.Secure, private work area at home (post-graduation)Flexible availability, including weekends.Additional Perks:Daily Pay.Medical, Dental, and Vision coverage.Life Insurance.Short-Term and Long-Term Disability options.Flexible Spending Account (FSA).Employee Assistance Program.401(k) with employer contribution.Paid Time Off (PTO).Tuition Reimbursement.Take the first step toward a rewarding career.Join Sagility today and make a difference!Sagility is an Equal Opportunity Employer/Vet/Disability.Location:Work@Home USAUnited States of America

General Tips for the Perfect Home Office:

What do I need at home to work remotely?

The basics are internet of at least 10MB, a space where you can concentrate (could be a table in the living room or bedroom), a computer with webcam, and headphones with a microphone for meetings. If possible, invest in a comfortable chair – your back will thank you. Good lighting also makes a difference in video calls. Having this minimal setup is essential to apply for remote job opportunities available in the market.

Is home office suitable for every type of professional?

Definitely not. You need to be disciplined to avoid the temptation of bed or TV. You have to know how to organize yourself without someone supervising you in person, meet deadlines on your own, and be proactive in communication. If you’re the type who needs constant supervision or gets easily distracted, you might have difficulties. That’s why, before seeking remote work, honestly evaluate whether you have this profile.

How do companies monitor remote work?

The focus shifts from “how many hours you sat at your desk” to “what you delivered.” Companies use tools like Trello, Asana, or Monday to track projects, hold daily or weekly meetings for alignment, and establish clear goals. Some use monitoring software, but most prefer to trust results. This is an important characteristic of modern remote work.

What are the main advantages of remote work?

Goodbye traffic! You save 2-3 hours per day on commuting, spend less on transportation and food. You can wake up later, have lunch at home, be present to receive deliveries, and have more time with family. The flexibility also allows you to work from anywhere – some even travel while working. These advantages make home office increasingly sought after.

What are the biggest challenges of working from home?

The refrigerator calling your name every hour, family thinking you’re available because you’re at home, the difficulty of “switching off” from work. Missing coffee breaks with colleagues can be tough – loneliness is real. It’s also easy to overwork when your office is your bedroom. That’s why it’s important to create clear routines and boundaries before accepting a remote position.

💡 Interested in this opportunity?

This remote position for Work From Home Customer Service Representative at Sagility LLC offers the possibility of 100% remote work.

🚀 Apply Now

F5 Remote Jobs

At F5 Remote Jobs, our mission is to connect talented professionals from around the world with the best remote job opportunities offered by top companies in the United States. In an increasingly digital world, we believe the future of work lies in flexibility and the ability to work from anywhere.