CLIENT SERVICE REPRESENTATIVE (CSR) – REMOTE POSITION: GoHero Home Services is hiring for a fully remote home office role!
🏢 Company: GoHero Home Services
📍 Location: Knoxville, Tennessee
💼 Type: Part Time
🏠 Work Model: 100% Remote
💰 Salary: $15 – $20 USD/hour
🌐 Source: ZipRecruiter
📋 Job Description
Looking for a work-from-home opportunity?
Hero Services is a home service company in Knoxville, Tn. We were founded in 2004 by, U.S. Air Force veteran, Robert Keith. He set out to apply the military’s disciplines of integrity, innovation and excellence to the home service industry. We are the best of the best. All of our team members are background checked, drug tested and professionally trained in their specialized crafts.
Hero Services is rapidly growing and we’re in need of more hard working and highly motivated team members.
The position of Client Service Representative is an important one with our company. The Client Service Representative (CSR) is our client’s first experience with our company. Answering the phone is an important responsibility as this is the point at which we first begin to establish, grow and maintain our client base. Anyone performing in this capacity must have the verbal skills and professionalism that will allow for effective communication with the client over the phone.
Specific Job Duties
- Answer the phone with a Great attitude
- Follow the call-booking process
- Perform necessary computer functions
Requirements
- Friendly Personality
- Home Workspace: Cellphone, Computer, Headset, etc.
- Background Check
Schedule
- Mon – Fri
- 1:00 PM – 6:30 PM
If you would like more information, simply apply online
Hurry, before the positions are filled!
Company Description
6283 Clinton Hwy.
Knoxville, Tn 37912
General Tips for the Perfect Home Office:
What do I need at home to work remotely?
The basics are internet of at least 10MB, a space where you can concentrate (could be a table in the living room or bedroom), a computer with webcam, and headphones with a microphone for meetings. If possible, invest in a comfortable chair – your back will thank you. Good lighting also makes a difference in video calls. Having this minimal setup is essential to apply for remote job opportunities available in the market.
Is home office suitable for every type of professional?
Definitely not. You need to be disciplined to avoid the temptation of bed or TV. You have to know how to organize yourself without someone supervising you in person, meet deadlines on your own, and be proactive in communication. If you’re the type who needs constant supervision or gets easily distracted, you might have difficulties. That’s why, before seeking remote work, honestly evaluate whether you have this profile.
How do companies monitor remote work?
The focus shifts from “how many hours you sat at your desk” to “what you delivered.” Companies use tools like Trello, Asana, or Monday to track projects, hold daily or weekly meetings for alignment, and establish clear goals. Some use monitoring software, but most prefer to trust results. This is an important characteristic of modern remote work.
What are the main advantages of remote work?
Goodbye traffic! You save 2-3 hours per day on commuting, spend less on transportation and food. You can wake up later, have lunch at home, be present to receive deliveries, and have more time with family. The flexibility also allows you to work from anywhere – some even travel while working. These advantages make home office increasingly sought after.
What are the biggest challenges of working from home?
The refrigerator calling your name every hour, family thinking you’re available because you’re at home, the difficulty of “switching off” from work. Missing coffee breaks with colleagues can be tough – loneliness is real. It’s also easy to overwork when your office is your bedroom. That’s why it’s important to create clear routines and boundaries before accepting a remote position.
💡 Interested in this opportunity?
This remote position for Client Service Representative (CSR) – Remote Position at GoHero Home Services offers the possibility of 100% remote work.
At F5 Remote Jobs, our mission is to connect talented professionals from around the world with the best remote job opportunities offered by top companies in the United States. In an increasingly digital world, we believe the future of work lies in flexibility and the ability to work from anywhere.
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