REMOTE CUSTOMER SERVICE REPRESENTATIVE: Rooted Talent Solutions is hiring for a fully remote home office role!
🏢 Company: Rooted Talent Solutions
📍 Location: Atlanta, Georgia
💼 Type: Full Time
🏠 Work Model: 100% Remote
💰 Salary: $16 – $21 USD/hour
🌐 Source: ZipRecruiter
📋 Job Description
Overview:
We are seeking dedicated, reliable individuals to join our team as Remote Customer Service Representatives. This role is ideal for self-motivated people who enjoy helping others, have strong communication skills, and want the flexibility of working from home.
Responsibilities:
- Handle inbound customer calls, chats, and/or emails in a professional manner.
- Assist customers with inquiries, troubleshooting, and order support.
- Follow company protocols for documentation and data entry.
- Maintain a high level of accuracy and attention to detail.
- Provide timely, courteous, and effective customer support.
Requirements:
- Must be 18 or older.
- Strong verbal and written communication skills.
- Reliable computer, internet connection, and headset.
- Ability to work scheduled shifts consistently.
- Self-motivated and organized.
Preferred (Not Required):
- Prior customer service, call center, or remote work experience.
- Bilingual skills.
Benefits:
- Flexible work-from-home opportunity.
- Training provided.
- Potential for advancement into additional roles within the company.
Compensation:
Pay is based on hours worked and client project assigned. Details discussed during the interview process.
General Tips for the Perfect Home Office:
What do I need at home to work remotely?
The basics are internet of at least 10MB, a space where you can concentrate (could be a table in the living room or bedroom), a computer with webcam, and headphones with a microphone for meetings. If possible, invest in a comfortable chair – your back will thank you. Good lighting also makes a difference in video calls. Having this minimal setup is essential to apply for remote job opportunities available in the market.
Is home office suitable for every type of professional?
Definitely not. You need to be disciplined to avoid the temptation of bed or TV. You have to know how to organize yourself without someone supervising you in person, meet deadlines on your own, and be proactive in communication. If you’re the type who needs constant supervision or gets easily distracted, you might have difficulties. That’s why, before seeking remote work, honestly evaluate whether you have this profile.
How do companies monitor remote work?
The focus shifts from “how many hours you sat at your desk” to “what you delivered.” Companies use tools like Trello, Asana, or Monday to track projects, hold daily or weekly meetings for alignment, and establish clear goals. Some use monitoring software, but most prefer to trust results. This is an important characteristic of modern remote work.
What are the main advantages of remote work?
Goodbye traffic! You save 2-3 hours per day on commuting, spend less on transportation and food. You can wake up later, have lunch at home, be present to receive deliveries, and have more time with family. The flexibility also allows you to work from anywhere – some even travel while working. These advantages make home office increasingly sought after.
What are the biggest challenges of working from home?
The refrigerator calling your name every hour, family thinking you’re available because you’re at home, the difficulty of “switching off” from work. Missing coffee breaks with colleagues can be tough – loneliness is real. It’s also easy to overwork when your office is your bedroom. That’s why it’s important to create clear routines and boundaries before accepting a remote position.
💡 Interested in this opportunity?
This remote position for Remote customer service representative at Rooted Talent Solutions offers the possibility of 100% remote work.
At F5 Remote Jobs, our mission is to connect talented professionals from around the world with the best remote job opportunities offered by top companies in the United States. In an increasingly digital world, we believe the future of work lies in flexibility and the ability to work from anywhere.
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