Administration Reporting Lead: Metronet is Hiring Remote

Metronet, one of the nation’s fastest-growing fiber-optic companies, is offering an exciting remote job opportunity for an Administration Reporting Lead. This full-time position allows you to support the Network Engineering and Operations team with data analytics, visual reporting, and workflow automation, working from anywhere in the United States while helping build connectivity infrastructure that transforms communities nationwide.

In this role, you’ll leverage cutting-edge tools including Power BI, Grafana, SQL, and Python to design and maintain reports and dashboards that drive network performance insights. You’ll create data visualizations that help teams monitor equipment capacity, track KPIs and SLAs, and make data-driven decisions about network operations and improvements. Your work will directly support Metronet’s mission of connecting communities with reliable, high-speed fiber-optic internet while developing automated workflows that improve operational efficiency across departments.

The ideal candidate combines technical expertise in business intelligence tools with strong analytical skills and the ability to collaborate across technical and business teams. You’ll have opportunities to work on network automation initiatives, build proof-of-concept dashboards, and document technical solutions that enable consistent operations. Join a company where you can “love your Mondays again” with competitive pay, annual bonuses, comprehensive benefits, and genuine opportunities for career advancement in the rapidly growing fiber-optic industry.

Key Responsibilities

• Design, build, and maintain comprehensive reports and dashboards using SQL, Power BI, Grafana, and Oracle databases for network performance monitoring
• Create and troubleshoot sophisticated data models, reports, and visualizations ensuring accuracy and optimal performance for decision-making
• Develop and manage automated workflows using Microsoft PowerApps and Power Automate to streamline business processes and reduce manual effort
• Collaborate with internal teams, external vendors, and industry partners to gather, validate, and refine reporting requirements
• Build proof-of-concept dashboards and determine appropriate long-term ownership structures between Network Engineering and IT teams
• Support network automation initiatives using Python programming, JSON data structures, and Itential automation platform
• Document technical solutions, best practices, and procedures for both end users and peer developers to ensure consistency and knowledge sharing
• Report on network performance metrics, equipment capacity utilization, and infrastructure health to support strategic planning
• Track and report on key performance indicators (KPIs) and service level agreements (SLAs) for internal and external stakeholders
• Manage project intake and prioritization processes across multiple departments using Jira or similar project management tools
• Analyze network operations data to identify trends, anomalies, and opportunities for performance improvements
• Create executive-level visualizations and reports that communicate complex technical metrics in business-friendly formats

Requirements

Technical Skills

• Advanced proficiency with SQL for querying, analyzing, and manipulating data from Oracle and other relational databases
• Expert-level experience with Power BI including data modeling, DAX formulas, and creating interactive visualizations and dashboards
• Strong experience with Grafana for creating real-time monitoring dashboards and visualizations
• Hands-on experience with Microsoft Power Platform including PowerApps and Power Automate for workflow automation
• Working knowledge of Oracle databases including query optimization and performance tuning
• Python programming skills for data analysis, automation scripts, and supporting network automation initiatives
• Experience with JSON data structures and API integrations
• Familiarity with Itential or similar network automation platforms is a plus
• Understanding of Jira or similar project management and ticketing systems for workflow management
• Knowledge of data warehouse concepts and ETL processes

Analytical & Problem-Solving Skills

• Strong analytical mindset with ability to translate complex data into actionable insights
• Expertise in troubleshooting data quality issues, report errors, and visualization problems
• Ability to design data models that accurately represent business processes and network operations
• Critical thinking skills to evaluate reporting requirements and recommend optimal technical solutions
• Detail-oriented approach ensuring accuracy in all reports, dashboards, and documentation

Communication & Collaboration

• Excellent communication skills to gather requirements from technical and non-technical stakeholders
• Ability to document technical solutions clearly for diverse audiences including users and developers
• Experience collaborating with cross-functional teams including engineering, operations, and IT
• Strong interpersonal skills for working with vendors and industry partners
• Ability to present data insights and recommendations to leadership teams

Professional Experience

• Proven experience in business intelligence, data analytics, or reporting role
• Background in telecommunications, network operations, or technology infrastructure is highly beneficial
• Experience managing multiple reporting projects simultaneously with competing priorities
• Track record of implementing automated solutions that improve operational efficiency

Soft Skills

• Self-motivated with ability to work independently in remote environment
• Proactive problem-solver who anticipates needs and identifies opportunities for improvement
• Adaptable to changing priorities and evolving business requirements
• Commitment to continuous learning and staying current with BI tools and technologies
• Strong organizational skills for managing documentation and knowledge bases

Benefits & Perks

Metronet offers an outstanding benefits package designed to support your financial wellbeing, health, and career growth:

• Competitive Pay – Market-competitive salary reflecting your skills and experience
• Annual Bonus Opportunity – Performance-based bonuses rewarding your contributions to company success
• Annual Merit Increases – Regular salary reviews and increases based on performance
• Affordable Insurance – Comprehensive medical, dental, and vision coverage at reasonable rates
• 401(k) Match – Company matches up to 6% of your contributions for retirement savings
• Paid Time Off – Generous PTO policy allowing you to recharge and maintain work-life balance
• Volunteer Hours – Paid time to give back to your community through volunteer activities
• Perks and Discounts – Access to various employee discounts and wellness programs
• Discounted Metronet Service – Receive fiber-optic internet service at employee rates in serviceable areas
• Opportunities for Advancement – Clear career paths and professional development in growing company
• Fully Remote Work – Work from anywhere in the United States with complete location flexibility
• Cutting-Edge Technology – Work with modern BI tools and emerging network automation technologies
• Impactful Work – Contribute to expanding fiber-optic infrastructure that connects communities nationwide
• So Much More! – Additional benefits and programs supporting employee success and satisfaction

About Metronet

Metronet stands as one of the nation’s fastest-growing fiber-optic powerhouses, driven by a mission that extends far beyond simply building networks—they build communities. The company is transforming how America connects to the digital world by deploying state-of-the-art fiber-optic infrastructure that delivers reliable, high-speed internet to homes and businesses across the United States. Unlike traditional cable companies, Metronet’s 100% fiber-optic network provides symmetrical upload and download speeds, future-proof technology, and unmatched reliability that communities depend on for work, education, entertainment, and staying connected.

What sets Metronet apart is their employee-focused culture captured in their tagline: “Love your Mondays again!” The company recognizes that building exceptional networks requires exceptional people, which is why they’ve invested heavily in creating a workplace where employees feel valued, supported, and excited to contribute. From competitive compensation and comprehensive benefits to genuine opportunities for career advancement, Metronet demonstrates their commitment to employee success. As the company continues its rapid expansion across the nation, they’re creating new opportunities for professionals who want to be part of transforming America’s connectivity infrastructure while working for an organization that truly cares about both its employees and the communities it serves.

The Administration Reporting Lead Role in Today’s Remote Work Market

Business intelligence and data analytics roles have become increasingly remote-friendly as companies recognize that reporting and visualization work can be performed effectively from anywhere with proper data access and collaboration tools. The telecommunications and network infrastructure sector in particular has embraced remote work for analytical positions, as BI professionals need access to systems and data rather than physical presence in specific locations. Reporting leads who combine technical proficiency in tools like Power BI and SQL with domain knowledge in network operations or telecommunications are highly sought after, especially as fiber-optic companies like Metronet rapidly expand their infrastructure and need data-driven insights to optimize operations and guide strategic decisions.

Administration Reporting Leads and Business Intelligence Analysts in the telecommunications sector typically earn between $70K-$100K annually depending on experience level, technical skills, and geographic market, with opportunities for annual bonuses adding significant additional compensation. The role offers excellent career growth potential as organizations increasingly rely on data analytics for decision-making, with paths leading to senior analyst positions, BI architect roles, or data science specializations. The combination of technical skills (SQL, Power BI, Python) with business acumen and industry knowledge creates strong job security and advancement opportunities. As fiber-optic infrastructure continues expanding nationwide and network complexity increases, demand for professionals who can translate network performance data into actionable insights will continue growing robustly.

Insider Tips for Applicants

Showcase Your Power BI and Visualization Expertise

Since this role centers on creating reports and dashboards with Power BI and Grafana, your application must demonstrate strong visualization capabilities beyond basic charting. Include specific examples of dashboards you’ve built, emphasizing complex data models, DAX formulas you’ve created, and how your visualizations drove business decisions. If you have a portfolio of dashboard examples (even anonymized screenshots), reference these in your application or be prepared to share during interviews. Discuss your approach to dashboard design—how you balance aesthetics with functionality, ensure performance with large datasets, and create intuitive user experiences. Metronet needs someone who can make complex network performance data accessible to diverse stakeholders, so show that you understand visualization best practices and can tell compelling stories with data.

Demonstrate Automation and Efficiency Mindset

The role specifically mentions workflow automation using PowerApps and Power Automate, plus supporting network automation with Python. Highlight any experience you have automating repetitive reporting tasks, creating self-service analytics solutions, or building workflows that reduce manual effort. Discuss specific automation projects where you’ve improved efficiency—perhaps you automated a daily report that previously required manual compilation, created PowerApps forms that streamlined data collection, or wrote Python scripts that process network logs automatically. Metronet is growing rapidly and needs people who can scale operations through automation rather than just adding manual processes. Show that you proactively identify opportunities for automation and have the technical skills to implement solutions.

Bridge Technical and Business Communication

This position requires collaboration with Network Engineering, IT teams, vendors, and business stakeholders—each with different technical literacy levels and priorities. Your application should demonstrate your ability to gather requirements from engineers who speak in technical specs, translate those into clear visualizations for executives making business decisions, and document solutions for both end users and developers. Provide examples of times you’ve successfully bridged technical and business worlds—perhaps explaining complex data models to non-technical stakeholders or translating vague business requirements into specific technical implementations. Metronet needs someone who can navigate these different perspectives effectively and ensure reporting solutions meet everyone’s needs while maintaining technical accuracy.

Frequently Asked Questions

Do I need specific experience in telecommunications or fiber-optic networks?

While telecommunications or network operations experience would certainly be beneficial and help you understand the domain context quickly, it’s not explicitly stated as a requirement. The more critical requirements are strong technical skills in SQL, Power BI, Grafana, and workflow automation tools, combined with analytical capabilities and ability to work with technical teams. If you have reporting or BI experience in other infrastructure-heavy industries (utilities, manufacturing, logistics, IT operations), you likely have transferable skills. However, demonstrating curiosity about how network infrastructure operates and willingness to learn telecommunications concepts would strengthen your application. During the interview process, you can ask about onboarding resources and knowledge transfer processes to understand how they help new team members get up to speed on network operations concepts.

What does “managing project intake and prioritization” involve in this role?

Project intake and prioritization refers to managing the flow of reporting requests, dashboard needs, and automation projects coming from various departments. This likely involves using Jira or similar tools to track incoming requests, working with stakeholders to understand urgency and business value, documenting requirements clearly, estimating effort required, and helping leadership prioritize which projects should be tackled first based on impact and resources available. You’ll essentially serve as the coordination point between teams requesting reporting solutions and the technical capacity to deliver them. This requires organizational skills, diplomacy in managing expectations when resources are constrained, and ability to communicate realistic timelines. If you have experience managing a backlog of work requests, coordinating with multiple stakeholders, or triaging incoming work based on business priorities, mention these during the interview as relevant experience.

Will I be expected to do hands-on network engineering or just reporting?

Based on the job description, this is primarily a reporting and data analytics role rather than hands-on network engineering. However, you’ll be supporting network automation initiatives using Python and JSON, which means you need to understand how network automation works conceptually and be able to work with data from automation platforms like Itential. You won’t be configuring routers or managing network infrastructure directly, but you’ll be analyzing network performance data, creating reports on equipment capacity and network health, and potentially building dashboards that help network engineers monitor their systems. Think of it as being the data layer that enables network teams to make better decisions, rather than being responsible for the network infrastructure itself. Your Python skills will likely be used for data processing, automation scripts, and integration work rather than network programming.